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Also, our telephone line to your home came down inside a windstorm the opposite evening, as did our neighbors. We don't utilize a landline any more, nevertheless the cable is in the road and nevertheless connected on your home conclude. I prompt that they just remove it wholly. They explained as I did not have an Energetic landline, they would not deliver a technician out to scrub up the wire in the course of the road.
@Oleginza Wrote: I termed Telus CS at 8.55AM Mountain time and so they hanged up on me, saying that I must get in touch with during "frequent Workplace hours". Is this for real?
00 extra a month. While my agreement suggests promo rate is for two decades my bill suggests it can be just one calendar year. Right after expending an afternoon right now seeking to get enable, once the 3rd particular person I spoke they claimed they may investigate it and get in touch with me back. I did not receive a get in touch with back again with answers. This is completely unacceptable. I regret signing up with Telus and can explain to Anyone I am aware to in no way sign up with them. Out of curiosity I named Shaw and immediately had the call answered and the individual I spoke with was obvious and articulate. Emotion trapped in a very deal and with the mercy of an enormous process which includes no help for its customers.
• I in the beginning renewed my contract immediately after speaking having an agent named Abdul, who gave me a offer which i acknowledged, even though it couldn’t match an offer from Rogers.
with the Black Friday i named Telus to acquire me a brand new mobile line for my daughter if there's a deal like i bought previously for my other Young ones as a loyal customer with Telus.
once the agent overview my account he claimed I can not provide you with a deal or credits like you have now with all your exiting account, so i just gave up and hangup the cell phone.
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I will terminate the many services dwelling and cellular with Telus and convey to my friends and family to do so, which was the worst experience I bought with Telus
I am trying to find the telephone number to phone to speak to a consultant and asking yourself should they can be found in the weekend. I intend to make payment preparations and made an effort to on chat, on the other hand they instructed me I need to contact.
I want a get in touch with from someone who has some determination building ability on how I can close my accounts and be finished with Telus.
The Tv set signal continues to be shed because Friday, September 27th plus the technician who showed up yesterday, September 30th couldn't resolve the condition after changing the Television set cable box and cable. I had been educated that the world wide web Modem needs to be adjusted far too, but he did not have it.
Professional was extremely valuable. I was obtaining extremely discouraged as practically nothing seemed to be Functioning. He walked me as a result of the method with uncomplicated Directions. And it at last labored. Excellent position!
I used to be finally given situation amount 21911243 and instructed that a supervisor would call me back inside of two hrs, which didn't come about. As an alternative, I used to be informed which i needed to Telus customer service wait 24 hours.